Last Updated: [15.01.2025]

Bureau Fedis FZE (hereinafter referred to as the “Company,” “we,” “our,” or “us”) is committed to protecting the privacy and personal data of users of the BureauFedis.com website (hereinafter referred to as the “Website”). This Privacy Policy (hereinafter referred to as the “Policy”) explains what data we collect, how we process, use, store, and protect it. Additionally, it outlines user rights and how to exercise them in compliance with international standards, including GDPR, CCPA, Russian Federal Law No. 152-FZ on Personal Data, and UAE laws.

By using the Website, you agree to this Policy. If you do not agree to the terms, please discontinue use of the Website.

1. Data We Collect

We collect only the data necessary to process user inquiries submitted through the contact form:

1.1. Categories of Data
 • Name: Used to address you.
 • Phone Number: Used to contact you regarding your inquiry.
 • Email Address: Used to provide responses to your inquiries.

1.2. Technical Data

When you visit the Website, we may automatically collect technical data such as:
 • IP address.
 • Browser and device information.
 • Visit times and on-page behavior.
 • Cookies (see Section 6).

1.3. Additional Data
 • Information voluntarily provided by users (e.g., comments, additional contact details).

We do not collect sensitive data (e.g., racial or ethnic origin, religious beliefs, health information) unless required by law or explicitly provided with your consent.

2. Purpose of Data Processing

We process the collected data exclusively for the following purposes:

2.1. Responding to Inquiries
 • Processing inquiries submitted through the contact form.
 • Communicating with users to clarify details.

2.2. Improving Service Quality
 • Analyzing user inquiries to enhance the services provided.
 • Optimizing Website performance based on user behavior.

2.3. Legal Obligations
 • Complying with data protection laws and regulatory requirements (e.g., GDPR, CCPA).

2.4. Security
 • Preventing fraud and unauthorized access to the Website.

We do not use your data for automated decision-making, including profiling.

3. Legal Basis for Data Processing

We process personal data based on the following legal grounds:
 • User Consent: Data provided voluntarily through the contact form.
 • Legitimate Interests: Processing data to improve the Website and provide quality services.
 • Legal Obligations: Complying with data protection laws.

4. How We Protect Your Data

We take measures to ensure the security of your data, including:

4.1. Organizational Measures
 • Only authorized employees of the Company have access to data.
 • Regular training for employees on data security practices.

4.2. Technical Measures
 • Encrypting data during transmission (SSL/TLS).
 • Storing data on secure servers compliant with international security standards.
 • Using systems to prevent breaches and data leaks.

4.3. Data Retention Policy
 • Personal data is stored only for as long as necessary to fulfill the purposes of processing, but no longer than 2 years after the inquiry is resolved, unless otherwise required by law.

5. Sharing Your Data with Third Parties

We do not sell or share user data with third parties, except in the following cases:

5.1. Partners and Contractors
 • We may share data with service providers necessary to fulfill your inquiries (e.g., hosting, email services).

5.2. Legal Requirements
 • Data may be shared with government authorities when legally required, such as by a court order or law.

5.3. International Data Transfers
 • If data is transferred outside your jurisdiction (e.g., to the USA or UAE), we ensure compliance with GDPR or equivalent standards.

6. Cookies

We use cookies to:
 • Enhance the functionality of the Website.
 • Collect analytical information about visits.
 • Personalize user experiences.

You can manage cookies through your browser settings.

7. Your Rights

Under applicable data protection laws, you have the following rights:

7.1. Right of Access

You can request a copy of the personal data we hold about you.

7.2. Right to Rectification

You have the right to request updates or corrections to inaccurate information.

7.3. Right to Erasure

You can request the deletion of your data if it is no longer necessary for processing.

7.4. Right to Restrict Processing

You can restrict the processing of your data in certain circumstances.

7.5. Right to Object

You have the right to object to data processing, such as for marketing purposes.

7.6. Right to Data Portability

You can request your data in a structured format for transfer to another service provider.

To exercise your rights, contact us at hello@bureaufedis.com.

8. International Data Transfers

If your data is transferred outside your country of residence, we implement additional measures to ensure protection in accordance with international standards.

9. Updates to the Policy

We reserve the right to update this Policy at any time. Changes will take effect upon publication on the Website.

10. Contact Information

If you have questions or comments about this Policy, please contact us:
 • Address: Al Shmookh Business Center, One UAQ, UAQ Free Trade Zone, Umm Al Quwain, U.A.E.
 • Email: hello@bureaufedis.com
 • Phone: +97158899327

Thank you for using BureauFedis.com.
We are committed to protecting your privacy and ensuring the highest level of data security.